There are not enough stars or words that can describe how THANKFUL I am for Dr. Song and his team. About four months before coming to Prima Care I was experiencing pain and tightness in my breasts (I had implants at the time). I went to my OB and I had a mammogram done; which was normal. The pain continued and other symptoms were starting to develop (difficulty moving toes and cramping in foot). I went to several doctors they ran tests and results were normal. I felt frustrated and no one was listening. In 2008, Prima Center did my implants and I decided to take a leap of faith to call for a consultation and hoping that I someone would listen; not just hear words. The nurse who answered the phone was very helpful and I was surprised that they still had my information on file. She was encouraging and supportive. I hung up with a good feeling. At my consultation, I met with Dr. Song. From the moment he arrived in the room, he took the time to really listen to everything I had to say before he asked questions or spoke his thoughts. He sat down with me and made me feel comfortable with what was going on and did not dismiss the pain I was experiencing or how frustrated I was feeling. Once I was finished, he explained his thoughts and after his examination he recommended that I have the implants removed. Fast forward to surgery day, Adriana was my nurse. She was very professional, supportive and helpful. The entire surgical team was very professional and made sure that I was comfortable. As well as my husband. And, all the post information was explained throughly to him. Within 24 hours of the explant, for the first time in months I could move my toes! I was crying tears of joy because Dr. Song took the time to listen. He didn’t dismiss my feelings. He truly took the time to care. Same for his staff, they are all so helpful, supportive and caring! I’m three months post-operation and I have been progressing well! Most of the symptoms and pain that I was experiencing has gone away or has decreased. I never thought in a million years that I would need to have an explant surgery. And, shame on me for second guessing plastic surgeons. Because had I not took that leap of faith, I would not be where I am today without Dr. Song and his staff! I am truly grateful! More
This place will always have a place in my heart, because of the wonderful Dr. Song.I first came here with my mom, who was diagnosed with breast cancer. She came here for breast reconstruction. She had the TRAM flap.My mom was very nervous about having the surgery, but got excited when she found out that she was getting a free tummy tuck as well.My mom had a problem with anxiety, and Dr. Song helped her along the way.Dr Song is the most compassionate doctor that I have ever known. He made my mom feel like she took top priority. He took the time for her.Soooo, me being jealous of my moms perfect boobs, I just had to get mines done too! I was treated with the same importance as my mom. Dr Song explained to me the whole procedure in its entirety.He did a marvelous job! Unfortunately, three years later, my left breast deflated for some reason. I have saline, so it was ok. I called the office and made an appointment. When I went to this appointment, I was so emotional. I hadn't been there since my mom had passed. Dr. Song saw me crying and started crying right with me.He told me that my boobs were still under warranty. He waived his fee, and said that I just had to pay for the fee for the surgery area and anesthesia! What an awesome doctor.Anesthesia is expensive and he asked if I wanted to do the reimplantation with only local. I said "yes."The day of surgery, I was numbed up and didn't feel a darn thing! I was amazed!I LOVE this place. Absolutely a blessing to my family.Thank you Dr. Song for all that you've done and all that you do. You are amazing. More