Reviews for Breast Lift Procedures in Duluth, GA

I had implants replaced and a lift. Dr. Song did an excellent job. His staff is very knowledgeable and easy to work with. I highly recommend them. More

Life changer after massive weight loss - could not be more excited - I cannot sing the praises of Dr. Song enough, the entire team at Prima Center is attentive, courteous, informed, and down to earth! I came to Dr. Song to get tummy tuck (skin removal) after almost 150 weight loss, and a breast lift. My tummy tuck is snatched and my breasts higher than they have ever been and so pretty! He completely changed my body for the better and I cannot be more excited! What was also great is that they can provide this surgery in the hospital if you want additional options! He provided me an honest expectation of what he could do, and exceeded any idea of what I thought my body could look like after hanging skin! He was attentive, and available at any time I needed him. He provided me his telephone number and checked in on me after the surgery and ensured everyone (my family taking care of me) was educated on the next steps. He is knowledgeable, patient, thorough, honest, and a deal in this business! If you're looking for amazing work with wonderful aftercare, come to Prima Center.If you are looking for a surgeon in the atlanta area he is the one! I was also concerned with keloids and he was knowledgeable on how to prevent this. More

Consultation - tummy tuck & breast lift with removal of axillary tissue. - Had the privilege to consult with Dr. Song this afternoon for a plethora of issues that need reconstruction: botched extended tummy tuck redo, botched breast lift redo w/ axillary tissue removal, correct asymmetry of botched back lipo, and additional arm & thigh lift.Due to the severity of the complications I had with the procedures performed overseas, Dr. Song advised to begin my reconstruction journey by attacking my anterior body; tummy tuck & breast lift with removal of axillary tissue. He emphasized that he would not be flipping over (face down), in other words, he would not perform lipo or excise skin from my back during my 1st surgery. This would potentially fall in phase 2/3, contingent upon successful healing of my abdominal & breast redos. Due to my sleep apnea my surgeries would need to be performed at the hospital.Unfortunately, I currently do not have a belly button due to my previous botched experience and Dr. Song explained that we would not even attempt to create a new belly button (neo umbilicus) at this point in order to curtail potential blood circulation/infection issues. This one was a hard pill to swallow because I've been waiting for a new belly button since I got botched in mid-2000's. Also, he advised against me getting implants along with my breast lift redo (due to potential rejection of foreign object). Doc urged me to "trust his plan" and honestly, I know his plan is conservative in comparison to all the TikTok surgeons however, my now wiser & mature self & intuition tell me that I have found my symmetry Angel.I've been battling with shame, depression and fear from my "botched" experience in Bogotá.I nearly died and was left severely disfigured to the point that I no longer have a belly button, I have a hard mass in my stomach which is causing me to have back & mobility issues, my back skin sags, and my husband & father of my children abandoned US because of how "hideous my turned out" - his words exactly. So you see, if Dr. Song can work his magic slowly but surely - I'M DOWN!I've done enough spiritual, mental and emotional healing. Recently underwent VSG surgery to lose the excessive weight I've packed on these past 17 years drowning in my own self-pity. It's time to heal my exterior! 2023 is my come back year!PSDoc has excellent bedside manners and is very attentive. He was not dismissive, yet firm on his plan on how to approach my situation with what I'm currently working with: a botched canvas. I respect that! It shows that he can't be lured with money by stacking procedure over procedure to rack up a bill. He is invested in his patient's safety & FINAL outcome.One thing I totally forgot to ask him is if he does J-Plasma for skin tightening during his procedures. I'll email his team to find out.Looking forward to completing my with round with Song mid 2023, as I expect to be closer to my goal weight of 130-150lbs by then. I'm currently at 225lbs. More

Great breast lift job & gave me the results I was seeking - I felt privileged to have Dr. Kumbla perform my Breast Lift procedure based on her knowledge and caring spirit. She is very thorough and provides a high level of care for her patients from start to finish. Her communication skills are top notch. She did a great job and gave me the results I was seeking. No regrets! More

Healing process is going well - scars are fading and looking great - After a very long and extensive search I found Prima Center. My experience with Dr Sung has been so amazing!! I am 4wpo and love my results. I had a TT, breast lift and lipo in my arms. Dr Sung has been very helpful with walking me thru the healing process step by step and made sure my health and weight was good for the best results. I must say the healing process is going very well and my scars are fading and looking great. Pics coming soon. More

The entire staff was very professional and gave really great service. Dr. Stephenson was very attentive, checked on me throughout the process and responded to my concerns immediately. I am very pleased with my augmentation and breast lift results. Highly recommendable practice. More

Dr. SONG gave me my confidence back! As a mom of 3, I had a belly hang and big saggy breasts from breast feeding and it took a toll on my confidence. I am Uber picky and did a lot of research and consults before choosing Dr. Song. He has an amazing bed side manner and reassured me and listened to all the things I was particular about- especially the way I wanted my tummy tuck to look. He did my tummy tuck and breast reduction and lift. My results blew me away. I can't believe this is my body! I trust him 100%. He even gives you his personal cell number to contact anytime and has always answered my questions right away! Don't sleep on Dr. Song, he's the GOAT! More

2nd Time with Dr Song!!!! - Hey there Good People!!I am so happy to have made the decision to have a breast lift (reduction). The girls have always been DDDs for as long as I can remember.I am not going to know how to act with a C or D cup...lolMore to come!!! More

32 yo Mom of two, Mommy Makeover - I'm a 32 yo Mom, of two precious kids. I breastfed both babies and lets just say, they left my boobs looking like "quarters in a tube sock". Lol I've had a very hard time getting my body back from pregnancy and I've been considering this surgery for years. My surgery was January 3, 2020. I had a breast lift with 450cc in each implant, tummy tuck w muscle repair and lipo to sides, mons area and under arms.As I'm starting this review, I'm only 2wpo but already sooooo happy with my results and I cannot wait to see where I am at the 6 month mark! Dr. Song is extraordinary! I could not have picked a better surgeon. His work is precise and beautiful, while his bedside manner is even better! He truly cares for his patient's and is VERY kind and caring.Updated on 19 Jan 2020:Updated on 19 Jan 2020:Updated on 1 Feb 2020:Feeling almost like myself;) I'm able to do the majority of the things I did prior to surgery now. I feel fabulous! Still dealing with some swelling in the mons area but I know that's normal. I'm so happy with the way my scars are healing!Updated on 22 Feb 2020:I feel great and I’m so happy with my results! I’m able to workout now with no restrictions, as long as I feel comfortable. And I’m 100% back to feeling normal. I would do it all over again in a heartbeat! More

Dr. Stephenson and his assistant Brittny are very professional and caring. I had a breast reduction and lift preformed by Dr. Stephenson and couldn’t be happier with the results. Both he and Brittany have answered any questions that I have had. More

32 yo Mom of two, Mommy Makeover - I'm a 32 yo Mom, of two precious kids. I breastfed both babies and lets just say, they left my boobs looking like "quarters in a tube sock". Lol I've had a very hard time getting my body back from pregnancy and I've been considering this surgery for years. My surgery was January 3, 2020. I had a breast lift with 450cc in each implant, tummy tuck w muscle repair and lipo to sides, mons area and under arms.As I'm starting this review, I'm only 2wpo but already sooooo happy with my results and I cannot wait to see where I am at the 6 month mark! Dr. Song is extraordinary! I could not have picked a better surgeon. His work is precise and beautiful, while his bedside manner is even better! He truly cares for his patient's and is VERY kind and caring. More

Breast Augmentation with Mastopexy - I highly recommend Dr Song and his friendly staff! I'm 21yrs old and had a breast augmentation (485cc implants) with a much needed Mastopexy (breast lift), done on April 12, 2019. I'm currently four months out and am loving my results!!! More

I went to Dr. Zwiren for a breast lift. After 3 children my breast were sagging and I felt somewhat unattractive. My entire experience has been fantastic from start to finish. I look so much better since my procedure! I feel perky and pretty!!! My appearance is 100% improved. Dr. Zwiren was very positive and I felt he listen to me and was willing to answer all of my questions. Using imaging he was able to show me what I the result I was looking to achieve. Cindy and the entire office personnel were so friendly and knowledgeable. I always had every question I asked answered to my satisfaction. More

I went to Dr. Zwiren for a breast lift. After 3 children my breast were sagging and I felt somewhat unattractive. My entire experience has been fantastic from start to finish. I look so much better since my procedure! I feel perky and pretty!!! My appearance is 100% improved. Dr. Zwiren was very positive and I felt he listen to me and was willing to answer all of my questions. Using imaging he was able to show me what I the result I was looking to achieve. Cindy and the entire office personnel were so friendly and knowledgeable. I always had every question I asked answered to my satisfaction. More

Mommy Makeover- Tummy Tuck and Breast Lift - Atlanta, GA - Today was my consultation with Dr. Song. I don't know where to start. Beautiful facility, friendly staff and Dr. Song was very informative. He explained my options what procedures could be done and the amount of time it would take. I may be doing 2 surgeries, but will talk about the second one when the time comes. My surgery will consist of a tummy tuck with lipo around abdominal area and flanks as well as a breast reduction/lift. My current breast size is a 32DD. They will be reduced to a full C, I haven't had a C cup since 6th grade!! Yes I developed very fast. Dr. Song showed me photos of results I could expect for my body type. I found this very helpful! He also told me that he would keep in touch with me and contact the person taking care of me the evening of my surgery to check on me.Dr. Song informed me that with every client that undergoes breast sx he sends a sample of the breast tissue to a lab to test for breast cancer.Price.... I was pleased with the price and EVERYTHING it included. Compared to my last consultation I will be saving about 2,000. And I was told 100% of what I pay is refundable. And the price also includes insurance, which covers specific complications within 30 days of surgery up to the maximum benefit. The down payment is 750 for sx more than 2 hours, my surgery should take 6 hours.Im very excited and pleased with my decision! More

BR and BL, 38 No Kids - Atlanta, GA - Dr Mike Song is a true gentleman. Extremely patient, with a calming spirit and demeanor. This was important to me, given the stressful decision to proceed with this procedure. I knew nothing about plastic surgery or surgeons before I decided to do this procedure. I had never met or spoken to anyone who had undergone plastic surgery (I am from a small island). I read the reviews on over a 100 plastic surgeons on Real self, including the "top doctors" in Atlanta. One particular review stood out for me. The patient was what I would consider "fussy". She had consulted about 5 plastic surgeons and Dr Song was the 3rd doctor or so, she had seen. After she consulted with about 2 other doctors, she went back to Dr Song. I liked that. But I especially liked, how Dr Song's patients desrcibed him: skillful, with an eye for the "aesthetics" (beautiful breasts) and painstakingly detailed. I never forgot the use by one patient of that word: "aesthetics". A word I would have never thought of associating with breasts. I therefore decided to go in to see Dr Song based on these reviews. When I met him, I knew he was the right one. He was so calm, not garrulous, but very detailed in his explanations. Although I had about 2 pages of questions, there was no need to ask him all the questions, I had prepared. I just felt settled. I do not need to go on and on about Dr Song's skill, competence or aesthetics, and you do not have to take my word(s) for it, just look at my pictures! Each time, I look at my breasts in the mirror, a huge joker's smile, comes across my face. Words cannot express my gratitude Dr Song. You gave me exactly what I asked for, and helped to increase my self confidence. Shout out to Wanda (patient coordinator) who was always sooooo patient with me, and responded to all my emails promptly. And thanks Adriana (nurse assistant) for really helping me with the healing process. When I came in to remove my stitches, you were so engaging, that it took my mind off the process. Thank you Dr Song and your team. More

Mommy Makeover- Tummy Tuck and Breast Lift - Atlanta, GA - Very professional and knowledgeable. Spent a good amount of time with me during consultation, wasn't rushed. He was realistic and wasn't trying to sell me a dream. During and after my procedure I could not have asked for a better doctor! He really made me feel comfortable and really cared for me and my wellbeing. I truly feel blessed to have found him! He is the perfect package as far as a surgeon!! More

38, 100 Lb at Loss 20 Years Ago, TT and Bbl - Duluth, GA - Good bedside, highly skilled surgeon. More

No More Jelly Belly - Duluth, GA - I had my initial consultation and pre-op appointments. I have been most appreciative of Dr. Song's frankness. He hasn't sugar coated anything with me, so I'm pretty happy. More

Breast Lift and Augmentation - After searching and searching for a plastic surgeon to do my breast lift and augmentation, I happened across reviews for Dr. Stephenson. While other surgeons had mixed reviews, his were all positive, so I scheduled a consultation. I'm so glad I found Dr. Stephenson! He was so professional, knowledgeable, patient and caring. I never felt rushed or pressured into the procedure. Six months post-sugery, I am super pleased with the results! Dr. Stephenson actually surpassed my expectations. He's both an excellent surgeon and wonderful human being! More

2 Big Babies Left Me Deflated. Duluth, GA - Ok so! I have found this site so helpful during all of my planning and I decided i wanted to share my mommy makeover journey and hopefully help someone that's curious just like I was. I'm having this procedure done with Dr. Mike Song of prima center in Duluth Ga on March 25th which is only 5 days away and just as I typed that out I felt my blood pressure raise, I'm super nervous about being put under but I know or at least I hope it'll all be worth it! I decided on Dr. Song after already seeing him for Botox and juvederm, so I'm already very familiar with him and his staff and I love them all, I am having a full tummy tuck with a belly button float instead of a traditional because apparently I have a high BB and the only other way to do it would be to make a small vertical incision across the hip to hip incision and that scared me a little bit plus I don't have to worry about having stitches around my BB so yay! I'm also having an anchor breast lift with somewhere around the 445 cc silicone implants, he's ordered a couple of different sizes to "try on" in the operating room, my biggest fear is not going big enough and regretting it later, He said I have a good amount of breast tissue already so I should have a nice outcome, let's hope so for mine and my poor husbands sake hehe. Speaking of my DH bless his heart he freaks out anytime I try to tell him what they're going to do to me, lucky for him he gets to take care of me for a few days then my mother is coming to stay with me for about a week, I have 2 kids 8 and 12, both of them weighing 10lbs when they were born ???? I had one natural and one c section so of course I have that cute smiley face from that on my stomach with all 7,000 stretch marks I acquired, at least I had 2 beautiful healthy babies out of it all ?? More

Mommy Makeover-BL, BA, TT with Muscle Repair - Duluth, GA - I can't say it enough but Dr. Song is the most caring, amazing, detail oriented person let alone doctor I've ever met. I am 2 days PO now but feel like I've know him for years. He gives his patients his cell phone number and actually answers it! No matter what time is is. I've called him twice since surgery and he is very patient and listens to my concerns. Always asks me how I'm doing. Most of my pain is coming from my back from being hunched over. Other than that my breasts and abdomen feel OK. He has a very gentle touch. Surgery took longer than expected b/c Dr. Song is a perfectionist and it shows. Although I'm swollen and no where near final results, my breasts look beautiful. After having a weird shape to them my whole life this means the world to me. Everyone at Prima is outstanding. Jenika, Alinka, Wanda, everyone is fantastic. They never hesitate to answer the gazillion questions I have and they never act rushed or bothered. Jennifer my PO nurse was so kind and Dr. Frazier the anesthesiologist was amazing (I'm pretty sure that's his name but he gave me some good drugs so I apologize if I got it wrong lol).I just can't way anything but good things about Dr. Song and his staff. I would do it again in a heartbeat and will ALWAYS recommend Dr. Song to anyone and everyone! Thank you so much Dr. Song. You and your team are family now :)!! More

42 Mother of 4 After Vertical Sleeve Tummy Tuck -Duluth, GA - He is the BEST! Knowledgeable, well educated, and yet... friendly. A hard combo to find. I trust him more than you could imagine. He did my breast lift and implants and was there for all of my calls (gave me his cell number) and questions.I would recommend Dr. Mike Song, to anyone without thinking twice. I have given his number to many friends, family, and people I have just meet. More

Mommy Makeover - I'm excited about having the procedure completed - Duluth, GA - Dr. Zwiren, I found the practice on Angielist.com, the office staff is very personable, and Dr. Zwiren is very soft spoken, gentle, he didn't try to sell me something I didn't need! More

Breast Lift & Augmentation with Dr. Mike Song - Duluth, GA - Sorry, I did it all in one spot. Dr. Song and the love of his work is ALL listed above. My husband always says, I talk too much! Here is the proof. More

Can't Wait - Duluth, GA - lots of researchUpdated on 3 Oct 2012:lots of research More

I've had extensive surgeries with Dr. Nakano in the past two months (breast lift & augmentation reinforced with strattice, liposuction, full tummy tuck with muscle repair) and both Dr. Nakano and his staff have been incredibly thorough, meticulous, cautious and compassionate. It was only after extensive research and interviews that I selected Dr. Nakano, specifically due to his demonstrative expertise in new and emerging surgical techniques and the beautiful work he's done on highly complex cases. I've had some slight complications due to my skin composition and activity level and they have been completely on top of ensuring that I heal and scar well, despite my complaints about the timeline and methodologies. I can always objectively appreciate someone who ignores superficial complaints in sight of the greater good; in my case, a longer healing time for a smoother wound. I would send anyone to see him - really an outstanding example of what it means to be a doctor and a surgeon. And an addendum - Lisa, his practice nurse, is also wonderful. She is sharp and highly competent with loads of experience. I probably called her a dozen times in the first two weeks and she was just as warm and helpful the first time as the 15th. More

Incredible Surgeon, Incredible Staff - Duluth, GA - I would send anyone to see him - really an outstanding example of what it means to be a doctor and a surgeon. And an addendum - Lisa, his practice nurse, is also wonderful. She is sharp and highly competent with loads of experience. I probably called her a dozen times in the first two weeks and she was just as warm and helpful the first time as the 15th. More

Caring Perfectionists - I have had several procedures with Dr. Zwiren. I came to him to repair a botched breast lift performed by another doctor. Dr. Zwiren not only repaired the wreckage, but far exceeded my expectations because of his obvious desire for perfection. I have since returned for liposuction and extended abdominoplasty. I cannot imagine any other doctor or staff treating me as well as this group has. Because of the overall treatment and concern by this group, I feel I am a family member and not just another patient. I highly recommend Dr. Z and his incredibly capable team! More

I have had several procedures with Dr. Zwiren. I came to him to repair a botched breast lift performed by another doctor. Dr. Zwiren not only repaired the wreckage, but far exceeded my expectations because of his obvious desire for perfection. I have since returned for liposuction and extended abdominoplasty. I cannot imagine any other doctor or staff treating me as well as this group has. Because of the overall treatment and concern by this group, I feel I am a family member and not just another patient. I highly recommend Dr. Z and his incredibly capable team! More

I've had extensive surgeries with Dr. Nakano in the past two months (breast lift & augmentation reinforced with strattice, liposuction, full tummy tuck with muscle repair) and both Dr. Nakano and his staff have been incredibly thorough,? More

Dr. Nakano is an AMAZING surgeon with an incredible staff! - I've had extensive surgeries with Dr. Nakano in the past two months (breast lift & augmentation reinforced with strattice, liposuction, full tummy tuck with muscle repair) and both Dr. Nakano and his staff have been incredibly thorough, More

Dr. Nakano is AWESOME - I've had extensive surgeries with Dr. Nakano in the past two months (breast lift & augmentation reinforced with strattice, liposuction, full tummy tuck with muscle repair) and both Dr. Nakano and his staff have been incredibly thorough, meticulous, cautious and compassionate. It was only after extensive research and interviews that I selected Dr. Nakano, specifically due to his demonstrative expertise in new and emerging surgical techniques and the beautiful work he's done on highly complex cases. I've had some slight complications due to my skin composition and activity level and they have been completely on top of ensuring that I heal and scar well, despite my complaints about the timeline and methodologies. I can always objectively appreciate someone who ignores superficial complaints in sight of the greater good; in my case, a longer healing time for a smoother wound. I would send anyone to see him - really an outstanding example of what it means to be a doctor and a surgeon. And an addendum - Lisa, his practice nurse, is also wonderful. She is sharp and highly competent with loads of experience. I probably called her a dozen times in the first two weeks and she was just as warm and helpful the first time as the 15th. More

Dr. Nakano is an AMAZING surgeon with an incredible staff! - I've had extensive surgeries with Dr. Nakano in the past two months (breast lift & augmentation reinforced with strattice, liposuction, full tummy tuck with muscle repair) and both Dr. Nakano and his staff have been incredibly thorough, More

Dr. Nakano is AWESOME - I've had extensive surgeries with Dr. Nakano in the past two months (breast lift & augmentation reinforced with strattice, liposuction, full tummy tuck with muscle repair) and both Dr. Nakano and his staff have been incredibly thorough, meticulous, cautious and compassionate. It was only after extensive research and interviews that I selected Dr. Nakano, specifically due to his demonstrative expertise in new and emerging surgical techniques and the beautiful work he's done on highly complex cases. I've had some slight complications due to my skin composition and activity level and they have been completely on top of ensuring that I heal and scar well, despite my complaints about the timeline and methodologies. I can always objectively appreciate someone who ignores superficial complaints in sight of the greater good; in my case, a longer healing time for a smoother wound. I would send anyone to see him - really an outstanding example of what it means to be a doctor and a surgeon. And an addendum - Lisa, his practice nurse, is also wonderful. She is sharp and highly competent with loads of experience. I probably called her a dozen times in the first two weeks and she was just as warm and helpful the first time as the 15th. More

Dr. Nakano is an AMAZING surgeon with an incredible staff! - I've had extensive surgeries with Dr. Nakano in the past two months (breast lift & augmentation reinforced with strattice, liposuction, full tummy tuck with muscle repair) and both Dr. Nakano and his staff have been incredibly thorough, meticulous, cautious and compassionate. It was only after extensive research and interviews that I selected Dr. Nakano, specifically due to his demonstrative expertise in new and emerging surgical techniques and the beautiful work he's done on highly complex cases. I've had some slight complications due to my skin composition and activity level and they have been completely on top of ensuring that I heal and scar well, despite my complaints about the timeline and methodologies. I can always objectively appreciate someone who ignores superficial complaints in sight of the greater good; in my case, a longer healing time for a smoother wound. I would send anyone to see him - really an outstanding example of what it means to be a doctor and a surgeon. And an addendum - Lisa, his practice nurse, is also wonderful. She is sharp and highly competent with loads of experience. I probably called her a dozen times in the first two weeks and she was just as warm and helpful the first time as the 15th. More

I've had extensive surgeries with Dr. Nakano in the past two months (breast lift & augmentation reinforced with strattice, liposuction, full tummy tuck with muscle repair) and both Dr. Nakano and his staff have been incredible thorough, meticulous, cautious and compassionate. It was only after extensive research and interviews that I selected Dr. Nakano, specifically due to his demonstrative expertise in new and emerging surgical techniques and the beautiful work he's done on highly complex cases. I've had some slight complications due to my skin composition and activity level and they have been completely on top of ensuring that I heal and scar well, despite my complaints about the timeline and methodologies. I would send anyone to see him - really an outstanding example of what it means to be a doctor and a surgeon. Lisa, his practice nurse, is also wonderful. She is sharp and highly competent with loads of experience. They were also more affordable than other DRs I consulted with! More

I've had extensive surgeries with Dr. Nakano in the past two months (breast lift & augmentation reinforced with strattice, liposuction, full tummy tuck with muscle repair) and both Dr. Nakano and his staff have been incredible thorough, meticulous, cautious and compassionate. It was only after extensive research and interviews that I selected Dr. Nakano, specifically due to his demonstrative expertise in new and emerging surgical techniques and the beautiful work he's done on highly complex cases. I've had some slight complications due to my skin composition and activity level and they have been completely on top of ensuring that I heal and scar well, despite my complaints about the timeline and methodologies. I can always objectively appreciate someone who ignores superficial complaints in sight of the greater good; in my case, a longer healing time for a smoother wound. I would send anyone to see him - really an outstanding example of what it means to be a doctor and a surgeon. And an addendum - Lisa, his practice nurse, is also wonderful. She is sharp and highly competent with loads of experience. I probably called her a dozen times in the first two weeks and she was just as warm and helpful the first time as the 15th. More

Incredible Doctor, Incredible Staff - I've had extensive surgeries with Dr. Nakano in the past two months (breast lift & augmentation reinforced with strattice, liposuction, full tummy tuck with muscle repair) and both Dr. Nakano and his staff have been incredible thorough, meticulous, cautious and compassionate. It was only after extensive research and interviews that I selected Dr. Nakano, specifically due to his demonstrative expertise in new and emerging surgical techniques and the beautiful work he's done on highly complex cases. I've had some slight complications due to my skin composition and activity level and they have been completely on top of ensuring that I heal and scar well, despite my complaints about the timeline and methodologies. I can always objectively appreciate someone who ignores superficial complaints in sight of the greater good; in my case, a longer healing time for a smoother wound. I would send anyone to see him - really an outstanding example of what it means to be a doctor and a surgeon. And an addendum - Lisa, his practice nurse, is also wonderful. She is sharp and highly competent with loads of experience. I probably called her a dozen times in the first two weeks and she was just as warm and helpful the first time as the 15th. More